Sennheiser L 2015 Manual Del Usuario página 29

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The guarantee period for this Sennheiser product is 24 months from the date
of purchase. Excluded are accessory items, rechargeable or disposable
batteries that are delivered with the product; due to their characteristics
these products have a shorter service life that is principally dependent on the
individual frequency of use.
The guarantee period starts from the date of original purchase. For this
reason, we recommend that the sales receipt be retained as proof of
purchase. Without this proof (which is checked by the responsible Sennheiser
service partner) you will not be reimbursed for any repairs that are carried
out.
Depending on our choice, guarantee service comprises, free of charge, the
removal of material and manufacturing defects through repair or
replacement of either individual parts or the entire device. Inappropriate
usage (e.g. operating faults, mechanical damages, incorrect operating
voltage), wear and tear, force majeure and defects which were known at the
time of purchase are excluded from guarantee claims. The guarantee is void
if the product is manipulated by non-authorised persons or repair stations.
In the case of a claim under the terms of this guarantee, send the device,
including acces-sories and sales receipt, to the responsible service partner. To
minimise the risk of trans-port damage, we recommend that the original
packaging is used. Your legal rights against the seller, resulting from the
contract of sale, are not affected by this guarantee.
The guarantee can be claimed in all countries outside the U.S. provided that
no national law limits our terms of guarantee.
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