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L IMITED WARRANTY – EN
Baby Tula provides a limited warranty for its products against defects in
materials and workmanship. We stand behind all our products and will either
repair or replace, free of charge during the first year after purchase, any
Baby Tula product that is defective.
All carriers, including the Explore, Half Buckle, Free-to-Grow, Standard,
Toddler, Preschool, Woven Wraps, Ring Slings, and Wrap Conversion
Carriers have a one-year limited warranty against manufacturing flaws.
In the rare instance in which there is a manufacturing issue or flaw, we
will work with you to provide you with a refund, repair, or exchange. Our
products are handmade and may have slight variations that do not affect
their use or safety. Normal wear, fabric fading, minor size differences,
common/normal wrap nubs or flaws, and sewing varieties are not considered
manufacturing flaws and are not covered under the limited warranty. We
are not responsible for warranty coverage if the product has been altered
in any way. The term "altered" is defined as including, without limit, dyeing,
painting, embroidery, and fabric additions or removals made after purchase.
We are also not responsible for warranty coverage for any item that has
been purchased secondhand. Proof of purchase is required for all returns or
exchanges.
Should you have a warranty claim please contact Customer Service:
All other inquiries: [email protected]
Warranty coverage does not extend to damage caused by misuse or any use
of the Tula carrier product that is not in accordance with the instructions
stated in this manual. Warranty coverage does not extend to any Tula
carrier product that has been modified from its original construction in
any way.
Different or additional warranty rights may exist in the purchaser's
jurisdiction. To the extent that different or additional warranty rights exist
under the laws of the purchaser's jurisdiction, those warranties shall apply
and be in addition to the warranty stated above.
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