7
F A Q
( F R E Q U E N T L Y A S K E D Q U E S T I O N S )
Q: The red lights are not lighting up on my Call Blocker?
A: If you have the Call Blocker connected to the LINE 2 and TEL 2 ports simply switch over
to the LINE 1 and TEL 1 ports and the same thing applies to those using the LINE 1 and TEL 1
ports, simply switch them over to the LINE 2 and TEL 2 ports.
Q: Do I need caller ID for the Call Blocker to work?
A: Yes, caller ID should be enabled on your telephone line for the Call Blocker to work
e ectively.
(without caller ID the Call Blocker will block all calls)
Q: I am getting a busy signal when trying to enter the programming codes?
A: Some U.S.A telephone line providers use network codes that may con ict with the Call
Blocker's * * command. To overcome this, get a dial tone and hold the BLOCK NOW button
for 5 seconds. This will set the Call Blocker into programming mode and should now allow
the codes to be entered.
Q: Can I use the CPR Call Blocker with telephone extension sockets?
A: Yes, you can but problems can arise. The CPR Call Blocker is designed to work on one
telephone socket (master socket). If you wish to have additional phones around the house, it
is best to use a DECT (Digital Enhanced Cordless Telephone) setup with multiple cordless
handsets so that the Call Blocker can protect all of the phones connected to the main base
station at the master socket.
Q: When I try programming a number into the Call Blocker I get a recorded
message from my telephone provider, what do I do?
A: This is usually down to an incorrect setup. Reconnect the Call Blocker the correct way by
following the setup diagrams again carefully or call technical support for more assistance.
Q: I am unable to get a dial tone when the call blocker is connected?
A: Reconnect using the alternative ports, either LINE 1/TEL 1 or LINE 2/TEL 2 (as per
instructions on Page 2).
www.cprcallblockerforum.com
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