Getting started
is easy.
Instructions
Contour 2
Here's what's in your kit:
Power cord
Coax cable
HDMI cable
Voice Remote
Contour Box
And here's what you'll need:
Your original TV remote
TV
Here's what to do:
1
3
2
IMPORTANT: If you have Cox Internet, your modem must be installed before
continuing. If you have a large Contour box (host), that also needs to be up
and running before continuing this installation.
1
Plug in the Contour box
First, connect the
coax cable
1
to an active cable outlet and the Contour box.
Then connect the
HDMI cord
2
to your TV and the Contour box.
Lastly, connect the
power cord
3
to an electrical outlet and the Contour
box. This will power it on.
TIP: Plug the coax cable into a centrally located cable outlet or use the
same outlet where the old device was connected.
2
Activate the Contour box
Turn on your TV. Then using your original TV remote, press the source or input
button and select the correct HDMI connection.
You'll be prompted to follow on–screen instructions. Then hang tight for a
few minutes for the activation to finish.
3
Set up your new Voice remote
Simply follow the on-screen instructions to set up your new Voice remote.
When you see "All Set", press OK.
We're here to help.
Tips
Channel Lineup: go to Cox.com → Products → TV Channel Lineup.
On Demand
: watch movies and your favorite shows on your schedule.
SM
Splitter: installing two devices from the same cable outlet requires a splitter.
?
FAQs
Why isn't my Contour box working?
Try rebooting — just unplug the power cord from the wall, wait 10 seconds,
then plug it back in. It may take a few minutes to reset. Also, make sure all of
the connections are tight and completely plugged in.
How do I fix a "No Input" message on my TV?
The input/source might not be set correctly. To fix this, press the "input" or
"source" button on your TV remote until you select the HDMI connection that
matches the port your HDMI cable is plugged into on your TV.
Can I make the text on the Guide larger?
Yes, press the "B" button on your Voice remote and select "Enhanced Text
Readability". Press "OK" to toggle the setting on, making the font larger.
Where can I find help for my Voice remote?
Press the "A" button for quick access to tutorials and for the Help screen.
Visit Cox.com/remote-help for more information.
APP: Cox app has 24/7 support & helpful videos
WEB: Cox.com/installhelp & Cox.com/learn
CHAT: live chat on Cox.com/chat or text an agent at 54512
CALL: 1-888-556-1193
ACCESSIBILITY: Cox.com/accessibility
Help us send zero waste to landfills by recycling the kit once
you're finished. It's made with 100% recyclable materials.