Troubleshooting - The Alchemist Atelier Scent Creator Guia Del Usuario

TROUBLESHOOTING

The following table lists common problems you may find and their solutions:
Symptom
The appliance won't
turn on
(status lights are off)
The Bluetooth pairing
fails
(status lights show a
blue gradient)
I hear the machine
working but it stops
without making any
formula
(status lights show a
blue gradient)
Basket error
(status lights show a
red gradient)
Possible cause
The power cable is
loose
The fuse has blown
Your smartphone
Bluetooth function
is off
Your smartphone is
not visible for pairing
There is a strong
radio interference
The cartridges are
empty or there are
no cartridges in the
basket
The basket drive
is not engaged
properly
14
Solution
Check that both ends of the cable
are plugged in properly
Replace the fuse (2 A)
Turn on the Bluetooth function on
your smartphone
Make your smartphone visible in
the Bluetooth settings
Turn off other Bluetooth or Wi-Fi
devices, or move them away
Replace the scent cartridges.
1. Remove the basket.