Troubleshooting
If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.
Malfunctions:
The green GREEN indicator light does
not illuminate.
The RED indicator light remains
illuminated constantly.
The motor runs continuously.
The appliance makes a lot of noise.
The RED indicator light is illuminated
for brief periods of time
Possible causes / Solutions:
• The plug has not been inserted into the electrical socket, or not far
enough to make contact, or there is no power in the house.
• The door is not closed properly or has been open continuously.
• The TEMPERATURE ADJUSTMENT knob is not in the correct position.
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
• The thickness of the frost exceeds 2-3 mm (see Maintenance).
• The appliance has not been installed on a level surface (see
Installation).
• The appliance has been installed between cabinets that vibrate and
make noise.
• The internal refrigerant makes a slight noise even when the compressor
is off. This is not a defect, it is normal.
• A large amount of non-frozen food has been placed inside, causing the
temperature inside the freezer to rise temporarily. As this is a short-term
situation, it does not adversely affect the storage conditions of food that
has already been frozen.
• The door has been left open for a long time (when placing food inside
or taking it out). In this case, the illumination of this light is not an
indicator of any freezer fault/problem.
GB
15