Troubleshooting Module Installation
If the oscilloscope does not recognize the application module at
power-up, do these steps:
1. Power off the oscilloscope.
2. Follow the ESD precautions shown in picture 4 on page 4.
3. Remove the application module.
4. Examine the oscilloscope and application module contacts for
damage.
5. Reinsert the application module into the oscilloscope.
6. Power on the oscilloscope. If the oscilloscope does not display
the application menu items as listed in Checking Module
Installation, power off the oscilloscope and reinstall the
application module into a different slot.
7. Power on the oscilloscope. If the oscilloscope now shows the
application module menu items, you have a problem with one of
the application module slots. Contact the nearest Tektronix
service center to resolve the problem.
If the oscilloscope does not show the application menu items,
power off the oscilloscope and reinstall the oscilloscope
firmware.
8. If, after reinstalling the firmware, the oscilloscope still does not
show the application module menu items, contact the nearest
Tektronix service center.
TDS3000 & TDS3000B Application Module Installation
Installing an Application Module
9