Warranty; Warranty Terms - Tion IQ 400 Manual Del Usuario

Warranty

Warranty terms

Tion Smart microclimate JSC sets the warranty period of this product at 2 years. This period is ef-
fective provided that the device mounting and operating guidelines have been followed. Warranty
services are provided in accordance with the applicable legislation in the region of purchase.
To expedite the provision of warranty services, the customer must provide a completed warranty
certificate, sales voucher, receipt, or other document confirming the fact and date of purchase of
the device.
1 If the date of transfer of the device to the Customer cannot be ascertained, the warranty
period starts from the manufacture date of the device.
2 Warranty maintenance covers work and services at service centers or at the location of the
Customer' s device (at the discretion of the service center). If the Customer does not agree
to the performance of warranty maintenance at the location of the device, said work shall
be performed at a service center.
3 The warranty does not cover scheduled maintenance involving filter replacement, nor any
cases of device misuse in violation of the requirements of this User Manual.
The warranty is void if:
1 There is any indication of non-authorized installation, repair, dismantling, device alteration
or repair at non-authorized service centers.
2 The device manufacture/purchase date cannot be determined due to absent, removed or
damaged ID information.
3 The device was damaged by events or third-party actions outside the Vendor' s (Manufactur-
er' s ) control, including: natural disasters, the actions of utility providers (including power spikes
above acceptable fluctuations), and others.
4 The device bears mechanical damage (chipping, cracks, etc.) due to the application of
excessive force, corrosive chemicals or elevated temperatures that have caused device
failure.
5 The failure is caused by improper connection to the power supply.
6 The warranty is void if the failure and/or damage was caused by the presence of foreign
objects inside the device casing.
7 The device was improperly stored and/or transported in accordance with this Manual.
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