Troubleshooting
Ensure the battery (optional) is properly
No power supply
loaded. Ensure that the power is ON.
Ensure that the volume has not been
adjusted to the lowest position and the
earphones are well connected.
No sound form the earphones
Ensure that the earphones are clean.
Damaged MP3 files may produce a
different degree of noise or may even be
unplayable. Please keep the file intact.
The LCD screen displays disorderly
Ensure to select the correct language.
codes
Check if the USB cable has been
damaged.
Check if the player has been well
Files cannot be downloaded
connected with the PC USB port.
Ensure that driver has been installed
properly. Check that there is sufficient
memory space.
The software of the player uses part
The memory capacity displaying in the
of the memory. Therefore, the memory
operation system is different from the
capacity displaying may be less than the
standard capacity
standard capacity.
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