Troubleshooting
Stylus pen does not work.
• Is the USB cable connected between the computer (type A USB port) and the sensor unit (type B
USB port)?
• Are you using the stylus pen in one of the following types of places?
· Near air conditioners or fans
· Near inverter type fluorescent lights
· In places surrounded by hard walls and ceilings that easily reflect sound
· Near CRT displays, TVs, etc.
· In direct sunlight
· In places where sound from speakers or other noise is present
· A room where multiple units are used
• Is the sensor unit set to the correct position?
• Are you using multiple stylus pens simultaneously?
• Does the stylus pen battery have proper charge?
If not, replace the battery.
• Is the screen size and usage temperature within appropriate range?
Use a screen within the effective range.
Use the stylus pen within a temperature range of 5° to 36°C (41° to 96.8°F).
Lines traced with the stylus pen do not match screen.
• Has the sensor been properly calibrated?
Specifications
Sensor
• Input terminal: USB Type B × 1
• Power consumption: 100 mA/5 V, 500 mW
• Weight: 0.11 kg/0.24 lb
• External dimensions: 178 (W) × 70 (H) × 27 (D) mm/7.0" (W) × 2.8" (H) × 1.1" (D) (not including protru-
sions)
• Effective range:
NP-UM330X/UM280X: 61.5 to 106 inches (diagonal)
NP-UM330W/UM280W: 58 to 100 inches (diagonal)
• Operating temperature and humidity: 5° to 40°C (41° to 104°F)/20% to 80% (non-condensing)
• Storage temperature and humidity: −10° to 50°C (14° to 122°F)/20% to 80% (non-condensing)
Stylus pen
• Weight: 34 g (1.2 oz)
• Power supply: 1 battery (AAA) (Two batteries are included with this product.)
• Battery life: approx. 40 hours
• Operating temperature and humidity: 5° to 36°C (41° to 96.8°F)/40% to 70% (non-condensing)
Application software
• eBeam Workspace
Windows XP SP3 / Windows 7 SP1
• eBeam Education Suite
Windows XP SP3 / Windows 7 SP1
Mac OS 10.6.8 - 10.8
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