PROBLEM
Unit fails to heat up.
Unit heats up, but fails to
steam.
Steam output is intermittent.
For problems with your Compact Fabric Steamer, please refer to the troubleshooting
solutions located above. Additional inquiries should be directed to our Customer Support
services through our Web site, www.steamfast.com, on the Service Request Web page.
If you do not have internet access, you may also contact our Customer Support Department
by telephone, at (800) 711-6617 or (816) 584-9700.
NOTE: In order for our customer service representatives to help you as quickly and
efficiently as possible, please have the following information ready before calling:
• Purchase information (where and when you purchased this product)
• Product Serial Number
10
T
ROUBLESHOOTING
POSSIBLE CAUSE
Unit is not plugged in.
Household Circuit Breaker /
Ground Fault Interrupter has
tripped or blown a fuse.
Water Reservoir is empty.
Mineral build-up in unit.
Mineral build-up in unit.
CUSTOMER SUPPORT
Top Innovations, Inc.
& C
S
USTOMER
SOLUTION
Plug into electrical outlet.
Reset Circuit Breaker /
Ground Fault Interrupter, or
replace fuse. If you need
assistance, contact a licensed
electrician.
Refill Water Reservoir using
procedures on page 7 of this
manual.
Follow Removing Mineral
Build-Up procedure on page
9 of this manual.
It is normal for unit to
periodically stop steaming
for a few seconds. If steam
stays off for longer periods,
follow Removing Mineral
Build-Up procedure on page
9 of this manual.
UPPORT