Troubleshooting - eKuore EK3011 Manual De Usuario

ENGLISH

Troubleshooting

TROUBLE
The SpO2 and PR can't be
displayed normally and the value
disappeared
The SpO2 and PR display instable
The device can't be powered on
The screen is suddenly off
POSSIBLE REASON
1. Improper SpO2 sensor installation or
incorrect sensor placement on the animal.
2. The animal's SpO2 is too low to be
detected.
3. The sensor falls off.
4. Bluetooth signal is interrupted.
1. Sensor placement on the animal is
instability.
2. The measured site is shaking or the animal
is moving.
1. The batteries are drained or almost
drained.
2. The batteries are not inserted properly.
3. The device's malfunction.
1. The product is automatically powered off
when no signal is detected longer than
10 seconds.
2. Power quantity of the batteries is
exhausted.
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SOLUTION
1. Please attach the proper sensor to the
proper site on the animal and try again.
2. Try again.
3. Please insert the plug of sensor tight.
4. Check the Bluetooth connection and
reconnect.
1. Attach the proper sensor to the proper
site on the animal and read the SpO2
value after the installation is stability.
2. Let the animal keep calm.
1. Change batteries.
2. Reinstall batteries.
3. Please contact the supplier.
1. Normal.
2. Replace batteries.