Troubleshooting
Unable to starting up
No sound when play
music
Unable to download
files to device
There is noise when
play the device
1. Check whether the power is
sufficient
1. Turn up the volume
2. Check whether the earphones are
well inserted.
3. Check whether supports the music
format.
4. Check whether the music file has
been damaged
1. try another micro SD card
2. Check whether the device has been
correctly connected with computer.
3. Check whether there are enough
storage space in the device
3.Try another USB cable
1. Check whether the plug of earphone
is clean
2. Check whether the music file has
been damaged
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