Warranty Conditions; Warranty Limitations - AIC Twist S1 300 Manual De Instalación Y Mantenimiento

Warranty conditions

1. PRODUCT
1.1. The warranty covers any manufacturing defects,
limited to the components supplied by AIC Italia,
and is provided by the latter through its own Cen‐
tres of Technical Assistance (C.A.T.) or Assistant
Partner Installers (A.P.I.), with the aim of giving the
user maximum purchase satisfaction.
1.2. If a product defect is confirmed, the user will be
entitled to repair or replacement parts supplied
free of charge, or, where necessary in the opinion
of AIC, a replacement product, if the above reme‐
dies are impossible or not considered viable.
Installation costs and labour excluded.
2. DURATION OF WARRANTY
2.1. The duration of the guarantee is 2 YEARS (TWO)
from date of commissioning of the appliance
where provided if the user is an individual acting
for domestic purposes unrelated to business ac‐
tivity, commercial, artisanal and professional if nec‐
essary carried out. While it is relatively 1 YEAR
(ONE) to appliances purchased by subjects (natu‐
ral or legal persons) acting in the exercise of their
business or professional activity (professional
users). Guarantee starts from the date of delivery
of the equipment from AIC Italia to the first pur‐
chaser, traceable from the issued transportation
document.
2.2. The replacement or repair of any defective part or
the entire appliance, does not renew, nor does it
extend the original term of expiry of the guarantee.
3.

WARRANTY LIMITATIONS

3.1. The user is entitled to the provision of the guaran‐
tee only if the device complies with the require‐
ments specified in paragraph 2 (Duration of
Warranty).
3.2. The following are excluded from this guarantee:
a. Faults not attributable to defects in material or
workmanship such as follows but not limited to:
• damage during transit;
• installation not compliant with laws and reg‐
ulations locally in force;
• failure to comply with the installation specifi‐
cations and any other warnings or instruc‐
tions provided by AIC in technical manuals
and equipment and/or kit standards for a
professional installation, as well as incorrect
sizing with respect to use;
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W
ARRANTY CONDITIONS
• damage caused by unforeseen circum‐
stances or causes of force majeure such as
fire, theft, accidents, acts of vandalism, ac‐
cidents in general or negligence not attrib‐
utable to AIC.
b. Tampering, maintenance in general or break‐
downs due to interventions by unqualified per‐
sonnel;
c. Anomalies or defects caused by malfunction of
the power supply network or hydraulics;
d. Failures due to lack of routine interventions and
periodic maintenance according to laws and
regulations in force, incorrect maintenance,
negligence, negligence in use, improper use;
e. Damage due to but not limited to frost, over‐
heating, atmospheric factors (hail, tornadoes,
lightning, earthquakes, floods);
f. Corrosion, calcification, or breakage due to
stray currents, improper descaling treatments,
lack of water, sludge deposits, limescale (hard‐
ness between 10 °F and 25 °F) and any other
cause due to the characteristics of the water of
the heating and supply circuit water services
that do not comply with the indications re‐
ported in the technical manuals supplied with
the device and current regulations;
g. Corrosion due to a concentration of chlorine in
the domestic hot water above 125 mg/l, < 6.5
pH and > 8.5 pH or Langelier calcium satura‐
tion degree index of the water not between 0
and + 0.4.
h. Damage caused by the placement of the appli‐
ance in humid, dusty or areas in the presence
of aggressive agents (e.g. chlorine, lacquers
and paints) or in any way not suitable for its op‐
eration storage;
i. Damage due to a malfunction of the control or
safety devices external to the product;
j. Normal wear and tear;
k. Use of spare parts, accessories and components
not original or not authorized in writing from AIC;
l. Further damage due to user interventions or
unauthorized personnel attempting to remedy
to the initial fault or, in any case, to the further
use of the device once you are aware the de‐
fect has manifested;
m. Damage due to outdoor installation when the
product is not specifically suitable for such in‐
stallation;
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