Troubleshooting - Zircon LEAK ALERT X Manual De Instrucciones

TROUBLESHOOTING

SITUATION
False alarm sounds.
Detector does not
sound alarm, and LEDs
do not flash, even when
touching water.
Unable to load
192.168.4.1 in device
browser window.
Notifications not received.
FCC Part 15 Class B Registration Warning: This device
complies with Part 15 of FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
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Visit www.zircon.com
for the most current instructions.
LIMITED LIFETIME WARRANTY
Zircon Corporation ("Zircon") warrants to the original
purchaser (or original user by gift) that this product will be
free from defects in materials and workmanship for its useful
life (not to exceed twenty years from date of purchase).
This warranty is limited to the electronic circuitry of the product,
and specifically excludes consumable parts, including batteries,
and software, even if packaged with the product. Defects caused
by abuse, modification, handling contrary to these instructions,
other unreasonable use, or neglect are not covered under this
warranty. No liability is accepted for normal wear and tear
and minor defects which do not detract from the function of
the product.
THIS LIMITED LIFETIME WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT WILL ZIRCON BE LIABLE
FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM POSSESSION, USE, OR MALFUNCTION
OF THIS PRODUCT. NO OTHER REPRESENTATIONS OR CLAIMS OF A
SIMILAR NATURE WILL BIND OR OBLIGATE ZIRCON.
Some states do not allow limitations on certain implied
warranties and/or the limitation on incidental or consequential
damages, so the above limitations and exclusions may not apply
to you. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
This Limited Lifetime Warranty applies only to products
purchased within the United States of America (USA) and Canada.
LIKELY CAUSE
Battery voltage is low.
The Sensing Contacts are on a
conductive surface (metal).
Ambient moisture has
collected on Sensing Contacts
Sensing Contacts are up, not
touching surface with water.
Battery is dead.
Water has entered the unit.
Leak Alert X address was
typed incorrectly.
Device was disconnected from
the LeakAlertX network.
• Incorrect user information.
• Device disconnected from
the detector (LeakAlertX
network) before information
was submitted.
The Wi-Fi router is offline.
The detector may be too
far away from the router,
or there may be a solid
metal object, such as
an appliance, interfering
with the signal between the
detector and the router.
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7 EN
SOLUTION
Replace with a brand new 3V lithium battery
(CR123A or CR17345).
Place a piece of thin paper or plastic between the
Sensing Contacts and metal surface.
Wipe Sensing Contacts dry.
Make sure Sensing Contacts are flat on surface where
water can be detected.
Replace battery.
Open the detector, remove the battery and allow it to dry,
then replace / reposition the battery.
Retype 192.168.4.1 into the address bar and verify all
numbers are correct. Continue setup.
Reconnect the device to the detector, following steps on
"LINK DETECTOR TO WI-FI."
Reconnect to the detector's setup portal and correct/
update/resubmit user information, following steps on
"LINK DETECTOR TO WI-FI."
Reconnect the device to the detector, following steps on
"LINK DETECTOR TO WI-FI."
• Check for software update on the detector's setup portal.
See "SOFTWARE UPDATES" for more information.
• Relocate the detector.
For warranty applicable to products purchased in all other
geographical areas, see www.zircon.com/warranty.
Any defective product returned to Zircon, freight prepaid,
along with dated purchase receipt and $10.00 to cover shipping
and handling, will be repaired or replaced, at Zircon's option.
If the returned product is no longer available, Zircon may
replace the product with a similar product of similar function.
This is your sole and exclusive remedy for breach of this Limited
Lifetime Warranty. To return product, call the Zircon Customer
Service number below to request an RMA number and return
product with shipment tracking to:
Zircon Corporation
Attn: Returns Department
1580 Dell Avenue
Campbell, CA 95008-6992 USA
Include your name, return address, RMA number, and package
tracking number. Allow 4–6 weeks for delivery.
If you do not agree to the terms of this Limited Lifetime
Warranty, you may not use this product and must promptly
return it to the retailer, along with a dated purchase receipt
within 30 days of purchase for a refund of the purchase price.
Customer Service: 1-800-245-9265 or 1-408-963-4550
Monday–Friday, 8:00 a.m.–5:00 p.m. PST
www.zircon.com • [email protected]
©2019 Zircon Corporation • P/N 70516 • Rev A 06/19
Leak Alert and Zircon are registered trademarks or trademarks
of Zircon Corporation.
EN
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