Troubleshooting - DeLonghi EV250 Manual Del Usario

5. TROUBLESHOOTING

Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Service.
PROBLEM
No discharge of air
The appliance switches off
Excessive humidity in the room
Odors and colored water
Remote control does not work
The unit does not respond
If "Cooler/Humidifier" indicator
flashes and unit beeps
CAUSE
Cord is not plugged in
Power is not ON
The auto shutoff timer was set
In Cooler/Humidifying function, the ap-
pliance produces moisture as a result of
evaporative cooling. This is normal
When the appliance is new
Algae or mold due to moisture. In very
damp conditions, algae may form due to
moisture
Remote control battery is incorrectly in-
serted in the battery compartment
Remote control battery is exhausted
Damaged remote control
Damaged control panel on unit
Because of no water in the tank
10
SOLUTION
Make sure power cord is plugged in and the swi-
tch is ON
Turn the unit ON by pressing the
( B1 on the control panel or D1 on the remote
control)
Turn the appliance ON and check that the auto
shutoff symbol is off
The appliance cools best in dry climates. If the
ambient humidty level is high (60% or above) re-
frain from using the cooler/humidifying function
Make sure the window/doors are open and there
is adequate cross ventilation in the room so
that the air can circulate better. Utilize the "fan"
function
At first use, the appliance will have an odor,
which will dissipate within a few hours of initial
use. The color in the water will also dissipate after
a few uses.
Check the Honeycomb Cooling Pad (A12), water
tank (A7) and other cooler parts. If you see mold
spots or algae issue, use a damp cloth to wipe
away the algae until all spots have disappea-
red. Make sure all parts are clean and dry before
storage. Contact Customer Service if problem
persists. If the Honeycomb Cooling Pad (A11) has
algae or mold, change it with a new one
Check the battery is correctly inserted fol-
lowing the polarity guide inside the battery
compartment.
Replace with a new battery
If replacing new battery in the correct position
does not work, contact Customer Service
Try to activate the unit with the remote control
If the unit responds, then the control panel on
the unit may be experiencing problems: contact
Customer Service
If neither the remote control or the control panel
is working, contact Custoner Service
Fill tank above MIN mark with water
button