Warranty Information - RugDoctor Pro MGH-1 Manual Del Usuario

Warranty Information

Two (2) Year Limited Consumer Warranty
Rug Doctor gives the original purchaser, who retains proof of purchase, from Rug Doctor or an authorized Rug
Doctor dealer , this limited warranty ("Warranty") for your Rug Doctor Pro Motorized Grout Tool acquired for
normal household use (commercial or rental use is excluded). You are responsible to notify Rug Doctor within
thirty (30) days of original purchase if any parts or components are missing, or if you experience any issue, with
your Rug Doctor Pro Motorized Grout Tool.
What Does This Warranty Cover / How Long Does The Warranty Last
Rug Doctor will, for the original purchaser, with proof of purchase, repair or replace (with new or remanufactured
components or products), including labor, any part that is defective in material or workmanship within two (2)
years of purchase. This warranty applies to Tools used for normal household purposes only.
What The Warranty DOES NOT Cover
The following exclusions apply to the tool and part(s) failures due to: 1) normal wear and tear; 2) tool alterations
and 3) abuse or misuse of the tool, including use not in accordance with this "User Manual". This warranty does
not provide for a refund of the purchase price. For best operating efficiency and cleaning, use of only Rug Doctor
products is recommended. Use of the tool for rental voids the warranty and is not permitted under Federal Law
(see "Unauthorized Use" statement below). Commercial use is excluded under this warranty except as set forth
in the "ONE YEAR LIMITED COMMERCIAL WARRANTY" below. Rug Doctor is not liable for any consequential
or incidental damages of any nature involving the purchase/use of your carpet cleaning machine. In no event
shall Rug Doctor's liability exceed the purchase price of the machine. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
Expenses
If a Tool is returned to a repair center for repair within thirty (30) days of original purchase, Rug Doctor will pay
the freight charges both to a repair center and back to you. After that, you will be required to ship the Tool to a
Rug Doctor repair center should additional repairs be required after the initial thirty (30) day warranty period.
You will be responsible to pay any freight charges for shipment to the repair center for repairs occurring after
the initial thirty (30) days. Rug Doctor will pay the freight charges back to you.
How State Laws Apply
This warranty give you specific legal rights. You may also have other rights which vary from state to state.
How Do I Get Service Under This Warranty?
TO OBTAIN WARRANTY ASSISTANCE, please call 1-800 RUG DOCTOR (1-800-784-3268) (8 am to 5 pm
Mon – Fri CST) or e-mail [email protected]. Rug Doctor will need the following information
to assist you: your name, address and telephone number, product model and serial number, proof of purchase
showing date and place of purchase. Please explain the nature of the problem. Rug Doctor will review all
the facts involved and advise you as to recommended procedure. We recommend you keep the original
carton and packing materials.
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