Troubleshooting Guide (cont.)
Symptoms
2.
No flush.
3.
The fill valve turns
on/off by itself
without the toilet
being flushed, or it
runs, allowing
water to enter the
tank.
Long tank fill
4.
cycle.
5.
Noisy tank fill
cycle.
Kohler Co.
Recommended Action
D. Clear obstructions in the soil pipe or vent
pipe.
A. Reconnect the flapper chain to the trip
lever or flush valve.
B. Adjust the flapper chain assembly to
remove excessive slack.
A. Adjust the flapper chain for proper slack
so the flapper is not held off the flush
valve seat.
B. Clean or replace the flapper if it is worn,
dirty, or misaligned with the flush valve
seat, or if the flush valve seat is damaged.
Replace the flush valve seal or flush valve.
C. Clean the fill valve seat/seat washer of
debris, or replace the piston/seat washer
assembly.
D. Replace the fill valve if the valve float
sinks.
E. Adjust the tank water level if it is too
high.
A. Fully open the water supply shut-off
valve.
B. Clean the valve inlet, valve head, or
supply line. Flush the lines.
A. Partially close the water supply shut-off
valve if the water pressure to the toilet is
too high. Check the toilet performance
following any such adjustment.
B. Remove dirt or obstructions from the
valve head. Flush the lines.
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1031600-5-B