Frequently asked questions
Is it possible for my cooktop to shatter?
Q
This is highly unlikely. The glass is very robust
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and strong and goes through a vigorous
testing process before it is accepted.
Does the glass scratch easily?
Q
No, the glass is very tough. However check
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that your pots do not have jagged edges on
the bottom. Some heavy-duty scourers can
scratch the ceramic glass of your cooktop.
What do the lights mean?
Q
These depict the status of the elements:
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Red - the element is turned on.
Amber - the element is turned off but the
surface is still hot.
Will the graphics come off?
Q
No, the graphics on the glass are fused onto
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the surface. However they may be obscured
by baked on food. This is easily removed with
the scraper supplied with the product. The
graphics on the stainless steel are etched by
laser. Refer to the Cleaning instructions.
Will the surface overheat?
Q
Each element is fitted with temperature
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limiters that prevent overheating.
What is the best way to clean my cooktop?
Q
See Cleaning instructions.
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Why do the elements appear to turn off while
Q
cooking/heating?
In order to maintain the selected temperature
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the element may pulse on and off.
Do I need special pans?
Q
No, however flat bottom pans are
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recommended as they are more energy
efficient and stable.
How can I achieve a low setting for delicate
Q
cooking and simmering?
The Supersimmer control on the front right
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element allows it to be turned down to a
very low and even power setting.
Can I fit my Fisher & Paykel oven below my
Q
cooktop?
Yes, with a standard bench height.
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