CANNOT INSERT THE CARBONATING BOTTLE INTO THE SNAP-LOCK:
• Make sure that the carbonating block is in its fully upward position.
• Pull the bottle rest towards you until it clicks into its fully forward position. Insert bottle into Snap-Lock.
Push bottle up and back until it locks.
YOU HEAR GAS ESCAPING FROM THE CARBONATING BOTTLE:
• The carbonating bottle may not be properly attached. Allow the Soda Maker to finish the carbonation process
and then you can detach the bottle and reconnect it. Follow the instructions in the 'Create the Bubbles' section.
• It is normal to hear a small amount of gas released at the end of the carbonation process.
WANT TO RE-CARBONATE A DRINK THAT WAS ALREADY CARBONATED:
•
WARNING: FOR YOUR SAFETY, NEVER carbonate again after adding the flavor. You may recarbonate
only plain or sparkling unflavored water.
YOUR SODA MAKER CONTINUES TO RELEASE GAS AFTER CARBONATION IS FINISHED:
•
WARNING: Do not remove the carbonator or the bottle. Leave the Soda Maker in an upright position. Do
not touch it until you no longer hear gas escaping. When the Soda Maker is no longer releasing gas, remove the
carbonating bottle and contact your local SodaStream Customer Service Center.
DANGER: A CO leak can lead to carbon dioxide poisoning. In the event of a CO leak, ventilate the area,
breathe fresh air and if feeling unwell seek immediate medical attention.
YOU HEAR THE SOUND OF LEAKING GAS AFTER INSTALLING A NEW CARBONATOR INTO THE
SODA MAKER:
• Screw the carbonator tighter into its fitting. DO NOT use tools.
YOU EXPERIENCE POOR CARBONATION:
•
WARNING: DO NOT re-carbonate after adding flavor.
• If you have not yet added flavor, carbonate again to a higher carbonation level.
• Carbonate using cold water.
• If you still experience poor carbonation you may be out of gas. Replace the carbonator.
WATER OVERFLOWS FROM THE CARBONATING BOTTLE DURING CARBONATION:
• Check that the carbonating bottle is filled to just the fill line.
• Verify that the carbonating bottle is firmly installed in the Snap-Lock. Check by gently pulling the bottom of the
bottle. If it feels loose, then remove and reinsert.
YOUR SODA IS NOT FLAVORFUL ENOUGH:
• Just add more flavor to taste!
•
WARNING: DO NOT re-carbonate after adding the flavor.
SMALL PIECES OF ICE APPEAR IN THE WATER DURING CARBONATION:
• This might happen when carbonating very cold water. If this happens, shorten the time of each press until the ice
stops appearing or it can affect the carbonation. Any ice created will simply melt.
YOU CANNOT FULLY INSERT THE CARBONATOR INTO THE CARBONATOR HOLLOW:
• Make sure the Soda Maker is lying on its back with the carbonating block facing upwards to ensure the
safety gate within the carbonator hollow is open.
Still having trouble?
In the USA call call 1-800-763-2258 or email
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