5 TROUBLESHOOTING
5.1 EVENT INDICATION
An event notification will be shown on the display in case a problem is detected in the system. In the
majority of cases there is no reason for immediate concern, however it is recommended to visit your
Giant dealer to have it checked. For removing all event codes from display, visiting your Giant dealer is
required.
5.2 RIDECONTROL EVO
In case of a system event the EVO display can show various event notifications in following sequence;
'SYSTEM MESSAGE' for 2 seconds.
One of these root causes:
∙
'SyncDrive error'
∙
'RideControl error'
∙
'Bluetooth error'
∙
'EnergyPak error'
∙
'Speed sensor error'
1.
Only in case of 'SyncDrive error', 'no power
support' will be shown and power assist
will stop. (When EnergyPak is empty, power
assistance will stop as well)
2.
'Your E-bike needs servicing'
3.
Service indication pictogram shows in normal
screen until dealer is visited for servicing.
5.3 RIDECONTROL CHARGE
In case of an system event, 'EnergyPak indicator' (J)
and 'event code indicator' (L) will blink 3 times. The
root cause will be displayed by 'event code indicator'
(L).
If event code 'A1' is indicated or when EnergyPak is
empty, power assistance will stop. For all other event
codes power assistance will continue.
J
L
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