Troubleshooting
Problem
The USB hub
operates erratically.
USB devices
operate erratically
or do not turn on.
USB hub does not
work at all.
Possible
cause
Static electricity
may cause the hub
to operate
erratically.
Connected USB
devices may need
more power than
your computer's
USB controller can
supply.
Your computer may
not be USB-
compatible or your
computer's
operating system
may not be USB-
compliant.
Action
Unplug the AC adapter and
disconnect the hub from
your computer for at least
5 seconds, then reconnect
the cables.
Connect the AC power
adapter to the USB hub
and an electrical outlet.
Make sure that your
computer is USB-
compatible and that your
computer's operating
system is USB-compliant.
For a list of the USB-
compliant operating
systems, see System
requirements on page 5.
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