7. TROUBLESHOOTING
Fault
Indicator light does not
come on (hot water comes
out)
Indicator light does not
come on
(hot water does not come
out)
Indicator light always on
(with little hot water
available)
Indicator light always on
(hot water does not come
out)
Indicator light goes off when
water heater is switched on
Electric heating element
noisy
Dripping from water safety
unit
Water leaks
CAUTION: All operations must be carried out with the appliance disconnected from the power mains.
DISPOSAL OF OBSOLETE ELECTRICAL AND ELECTRONIC APPLIANCES
(DIRECTIVE 2002/96/EC – WEEE)
This symbol indicates that the appliance must not be treated as domestic waste upon disposal.
Rather, it must be delivered to an authorized collection centre for the recycling of electrical and electronic appliances.
Proper disposal of this appliance will avoid potential health hazards and adverse consequences for the environment.
The recycling of materials helps to conserve natural resources.
For further information about the recycling of this appliance, please contact your municipal offices, your domestic waste
disposal service or the retailer/installer from whom the appliance was purchased.
The penalties for failure to comply with these disposal procedures are laid down in local legislation.
Possible causes
Lamp not connected
Faulty lamp
No current
Thermostat safety limiting device
tripped
Drawing tap/s open
Leak in system hot water section
Thermostat connectors not
correctly inserted in heating
element
Heating element interrupted
Element line overloaded or heating
element earthed causing tripping of
protection device
Anomalous level of water
hardness.
Water causing scaling.
Internal pressure greater than or
equal to 0.7 Mpa (7 bar). (Often
due to normal water expansion
during heating)
GENERAL NOTES
Condensation
Hot and cold water flexible
connectors
Leaks from heating element
Leak from anode cap
Cures and explanations
Reconnect the lamp and thermostat.
Replace lamp
Reinstate the mains power supply
Reset the thermostat. Call qualified personnel. See notes on "Safety limiting
device"
Check and close any hot water drawing taps even left partially open.
Have a qualified plumber check the plumbing system; a small leak can activate
the heating element often or continuously.
Remove the thermostat and check the connectors (thermostat and heating
element). Call qualified personnel.
Check electrical continuity and insulation and replace the heating element if
necessary. Call qualified personnel.
Disconnect any other electrical appliances or call qualified personnel to replace
the heating element
Scale on the heating element causes an uneven and violent heat exchange in
the places where it has come off. The definitive solution is to install a water
softener (A dispenser may not be sufficient).
The system cannot "absorb" the water expansion in heating. To avoid dripping
install an expansion tank or connect the safety valve to a drain.
See the relevant section "Dripping from water safety unit" and "Expansion tank".
Leaks are generally seen at the bottom of the appliance.
Always check for leaks in the SOURCE ZONES indicated below.
Dripping can occur if the water in the tank is cold. Always check for leaks with the
water hot.
Check tightness and replace the gaskets.
Tighten down and check tightness
Check tightness, replace gasket and tighten securely. Replace the heating
element if faulty.
Inspect the zone immediately around the anode cap. If wet replace the anode
and related gasket. Tighten down and check tightness
GB
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