Frequently Asked Questions - SENS-O-LOCK WC9000+ Guia Del Usuario

Frequently Asked Questions

Q: Who do I call with problems or questions about how my IID
is operating?
A: Call Sens-O-Lock of America's Technical Support Department
at 404-748-4484, Press Option 2. You will be connected to one
of our Technical Support Analysts who will be able to assist you.
Please be certain to make note any and all messages that appear
on the LCD display. This will aid in giving you the fastest and most
effective assistance we can. You may also e-mail us at: info@
Sens-O-Lock.com
Q: What exactly does the ID keep track of while it is in
operation?
A: It records the time and date each time you start your vehicle
or take a Rolling Retest, as well as your breath alcohol content,
any unauthorized attempts at starting your vehicle and any
unauthorized tampering of the IID.
Q: Will Sens-O-Lock of America ever shut my vehicle off?
A: Absolutely not. Once you have successfully passed your initial
breath test and started your vehicle, your vehicle will continue to
run until you choose to turn it off. Sens-O-Lock of America does
not have the capability to remotely turn your vehicle off.
Q: Where can I find more information regarding my
mandating state's requirements and regulations?
A: Your mandating state jurisdiction usually provides you with its
program requirements at the beginning of your mandated term;
however, you can always check the mandating authority's website
for further details.