N.B. INFORAD must be connected directly to your PC and not to a PC docking bay
3.
Internet connection needs to be established to our web site. Please check that your
'Broadband' or 'Dial Up' connections are working properly. If you find that you do not
have a connection, reinstate the connection. If your broadband or dial up connection
is working please read the final point.
4.
registration and can even block connections from and to the INFORAD MANAGER
application. Temporarily disable or lower the security settings of this software and
attempt to reconnect again.
If the above points fail to resolve your problem please go to the 'Contact Technical Support' link which
can be found in the 'About' section of your INFORAD MANAGER application. There you will
complete a brief form describing your problem. When you submit the problem, detailed information
about your configuration will be automatically transmitted to our technical support staff. We will
investigate your problem and contact you as soon as possible.
On-line technical support
If you encounter installation or operational difficulties with your INFORAD, you may refer to the
on-line help section in INFORAD MANAGER or consult the section Frequently Asked Questions
8
© INFORAD Ltd 2005 - Quick Start guide v1.2
Once the INFORAD MANAGER has detected the INFORAD processor, an
In some cases, antivirus or personal firewall software can impair downloads or
or USB hub.