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5. TROUBLESHOOTING

No.
Trouble
Both
lifting
columns
1
heights are different.
Motor error (ER1/ER2): ER1
means the lifting column
2
connected with M1 port of
control box has an error.
Control box temperature
3
protection (HOT)
4
Asynchronous (ER6)
5
Overload protection (ER7)
6
Power off protection
6. ASSEMBLY INSTRUCTIONS
Please use electric screwdriver to assemble.
Picture 4: Assembly diagram
Solution
Reset immediately.
Reset immediately. If reset pro-
cess failed, you need to exchange
M1 port patch cord and reset
again. If reset process still failed,
exchange the control box and
reset again. If reset process still
failed again, the motor connec-
tion with M1 port is broken. ER2
error solutions are similar as ER1
with M2 port of control box.
It shows the control box's tem-
perature is above 75°C or the
system has being used continu-
ally for 2 minutes and suggests
to have a rest for 18 minutes so
the system can recover. You can
also unplug the power cord then
plug it back again.
Lifting columns are asynchro-
nous (height difference >=
5mm). Defects occurred on the
motor or components. Reset
immediately.
Desk has loaded > 130kg, you
need to reduce load then reset.
When the desk is raising o falling
and suddenly power off, reset
immediately.
No.
Description
01
Foot pad
02
Foot
03
Lifting column
04
Cross beam
05
Bracket
06
Handset
07
1.2m six core patch cord
08
Control box
09
Extendable rod
10
Power cord
11
Framework
12
M6*16
13
ST4*16
14
M6x10
15
M8x10
16
Cable tie
1. Install framework on lifting columns with screw.
Parts: 8 pieces M6x16
2. Install bracket with screw.
Parts: 8 pieces M6*16
Packing list
Qty
4 pieces
2 pieces
2 pieces
2 pieces
2 pieces
1 piece
2 pieces
1 piece
2 pieces
1 piece
2 pieces
24 pieces
18 pieces
12 pieces
4 pieces
5 pieces
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A260993

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