Troubleshooting
Unit does not work / does not heat
No flame effect
Replacing the Light Bulb
This fireplace consists of 2 bulbs (E-12, 40W) that illuminate a flame effect. The light bulbs need
to be replaced if you notice a dark section of the flame or when the flames lose clarity.
Warning - Always disconnect from the power outlet before removing bulbs to reduce the risk of
fire, electric shock or damage to property.
Warning - The bulb reaches high temperatures during operation. Allow it to cool down before
replacing it.
Access the bulb panel located on the rear panel of the fireplace (see below figure).
Problem
Possible Solution
· Check if the unit is plugged in the power outlet.
· Check if the unit is in Standby mode. If so, turn
the unit ON.
· Check if the heat is turned OFF.
·
Check for safety cut-off operation.
· Check if the unit is plugged in the power outlet.
· Check if the unit is in Standby mode. Turn the
unit ON.
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