Troubleshooting
Check the following before calling HP Support.
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Is the power cord of
the display
connected?
Is the power indicator
light on?
Is the power indicator
flickering?
Do you see an "OUT
OF RANGE" message
on the screen?
Do you see a "CHECK
SIGNAL CABLE"
message on the
screen?
Do you see a "OSD LOCKED" message on the screen?
Do you see "OSD
LOCKED" when you
push MENU button?
• Check and see if the power cord is
connected properly to the power outlet.
• Press the Power button.
• If the display is in power saving mode, try
moving the mouse or pressing any key on
the keyboard to bring up the screen.
• Try to turn on the PC.
• This message appears when the signal
from the PC (video card) is out of
horizontal or vertical frequency range of
the display. See the 'Specifications'
section of this manual and configure your
display again.
• This message appears when the signal
cable between your PC and your display is
not connected. Check the signal cable and
try again.
• You can secure the current control settings,
so that they cannot be inadvertently
changed.
You can unlock the OSD controls at any
time by pushing the MENU button for
several seconds: the message "OSD
UNLOCKED" will appear.
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