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Idiomas disponibles
Idiomas disponibles
Click the icon, and follow the hints to finish installations
6 Problem Analysis and Disposal
In the chapter, you will know how to solve the common hardware and software problems.
Laptops must be tested very strictly before the shipment; it accords with law requirement and general
system requirement.
The chapter provides reference and designable information for the hardware and software problems you
will encounter normally.
When you encounter such problems, you can try to deal with according to the instruction of the chapter,
if mistake still exists, you can enquire about the service information from your franchiser.
6.1 Network issue
Wireless network doesn't work
Check whether the WIFI is turned on
Network can not be connected
Check the network links and the network signal status
6.2 Hard disk issue
Hare disk is unable to work or undistinguishable.
If you upgrade the hard disk, pls ensure the interface of the hard disk is not loose and doff,
and the posting of the hard disk is completely correct. You can plug out the tie and plug
again, then restart the laptop.
New hard disk need to be separated into new partitions and formatted again. Operation
system and drivers also need install again.
Pls check the denoting light of the hard disk, when you save the file, the hard disk light will
be clattered intermittently.
P-16
The performing speed of the hard disk is too slow
" If your HDD run for a long time, messed files would cause much disk debris sorting
procedure. Please choose [Start-Appendix-System tool-Disk debris cleaning] to clean
up the disk compiles. This takes you some time.
" Your HDD is infected virus. Please install anti-virus software.
" You maybe installed so many procedures which make the system works slowly.
File damaged
Please run [ Disk scan procedure ] to scan the disk firstly, double click [ my laptop ], right click C:, select
[ Attribution ], then in [ tool ] bar in error checking status to run the scanning procedure.
6.3 LCD issue
When system boot, screen is black.
" Check the battery is OK, after power on, every of the light indicating lights are OK, then to get the
information it is the screen or system device 's problem.
" Please make sure the laptop is not under sleeping or waiting model. Under these modes, the LCD is
closed for saving power.
" Please presses function key to increase LCD brightness.
" Please press function key to make sure laptop is not under the CRT output mode only.
Not easy to read words on screen
" Please presses function key to increase screen brightness.
" The screen resolution should be 1280x800 to get the best effect.
1.
[ Start ]-Setting-Control panel-double click [Display] icon.
2.
In the page of [Setting], please set resolution as 1280x800.
Screen flashes
" When power on or off the device, you would see the screen flashes many times which is a normal
phenomenon.
Dead dots on screen
" Since LCD manufacturing process limitation, LCD usually appears some points which couldn't
display some color normally (dead points called generally).This is normal phenomena. Please be
assured of using .Please refer to China national standard GB/T9813-2000. Following is reference
National content
" Attached C LCD dead points acceptable standard
test as following condition :
environment temperature 20 ~25
light 300 lx~700 lx
Visual distance 35cm
Visual point of view sight line and screen surface is 90 degree
P-17
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