Idiomas disponibles
Idiomas disponibles
2.2. Warranty conditions
WEKA Holzbau GmbH's warranty conditions
We provide you with a five-year functional warranty beginning on the date of delivery. The warranty is in
accordance with the conditions below, but it applies only to the wood parts of our products (hereinafter
referred to as the "WEKA product"). Any associated components or parts of the WEKA product made from
any materials other than wood are not covered by the warranty. Within the warranty period, defective parts or
missing parts of the goods or the goods themselves will be replaced at our discretion. The warranty covers
only free replacement of the defective or broken piece of wood. The warranty does not include consequential
or additional costs, and particularly no delivery, installation or rebuilding costs.
The warranty is void if:
The installation instructions were not properly followed.
-
-
Changes (additions or conversions) were made to the product compared to the installation instructions.
The stated load limits (e.g. snow load, etc.) were exceeded.
-
The WEKA product was not given a proper base (foundation / base plate, etc.), especially in the event
-
that construction rules are violated.
The wood received insufficient or no care (maintenance: wood protection agent, wood stain, etc.).
-
Wind speeds above force 7, natural disasters or severe impacts have caused damage to the WEKA
-
product.
-
The defect comprises typical wood discolouration, cracking, warping, shrinkage, swelling or similar
normal changes that are within the nature of the wood as a material.
Warranty claims may only be submitted in conjunction with the original packing list and the original proof of
purchase. Claims must be made in writing, by fax or by e-mail within the warranty period. To be eligible for
the warranty, you must provide prompt notification of the defect or damage through orderly presentation of
the damage in pictures and text.
Warranty claims must be sent to:
WEKA Holzbau GmbH, Johannesstraße 16, 17034 Neubrandenburg, Germany
Fax: +49 (0)395 42908-83; e-mail: [email protected]
2.3. Installation conditions (for EN / FR / IT / ES / NL only)
If you would like help with installation and choose to use a WEKA installation team, WEKA Holzbau
GmbH will carry out the following services for you:
Installation means putting together (assembling) the individual parts of the goods supplied according to the
instructions. It does not include painting or delivery and installation of accessories and accessory parts.
Electrical connections are not included in the installation services.
The items to be installed must be located at the installation site/location/base area. Transport of the item or
the individual parts over a distance greater than 15 m or to another level is not included in the installation price.
The substrate must be stable, horizontal and level. In the event of doubt, reference should be made to
DIN 18202 "Level tolerances in building construction", tab.3, row 3, with a maximum
height difference at the furthest points of approx. 10 to 11 mm.
All preparatory work must have been carried out in accordance with the technical regulations before installation
begins. The supporting structures must be suitable for the installation (e.g. floor, sufficiently load-bearing,
sealed base, set concrete foundation).
Technische Änderungen vorbehalten! Alle Maßangaben sind ca. Maße.
© Copyright HRB 3662
18
Capítulos
