Idiomas disponibles
Idiomas disponibles
Drop down USB connection in the menu bar. Your mobile phone can be set as a flash
drive and the files on the Micro SD card can be copied to a PC or other files can be
copied from a PC to your mobile phone.
Troubleshooting
Please refer to the following list of problems and solutions if you run into any issues while
using your mobile phone. Please contact the distributor or service provider if the issue
still persists.
Problem
Can't access
Internet normally
when using browser
SIM card error
Poor reception
Phone doesn't
turn on
Can't make a call
Can't connect to
Cause
The network operator doesn't
provide this service or your plan
doesn't include this service.
The settings are not correct.
SIM card is damaged.
The SIM card isn't
The metal surface of the SIM
card is dirty.
The mobile phone is being used
in an area with a weak signal,
for example, near tall buildings
or in a basement, the radio
waves can't reach these areas
The mobile phone is being used
during peak communications
times and the airwaves are
congested.
Battery is too low.
Call barring is active
SIM card is invalid.
Solution
Please contact your
network operator for
information on how to
apply and use this
service.
Please refer to the
specific browser's
instructions.
Please contact your
network operator.
Check the SIM card.
Clean it with clean.
cloth
Please make or answer
calls in areas where
there is a stronger
signal.
Try to avoid using your
mobile phone when
communication is
busy.
Charge the battery.
Cancel call barring.
Please contact your
network operator.
