Troubleshooting - Genius INVICTUS X5 Instrucciones De Uso

9 Troubleshooting

WARNING!
Always switch off and unplug the appliance before attempting to resolve a problem, otherwise you
risk injury and electrocution!
PROBLEM
The appliance doesn't work
The battery isn't charging
Weak suction power
Abnormal motor sounds
NOTE!
If you cannot solve the problem, please contact our customer service team.
Never open the appliance's housing!
Instruction manual
POSSIBLE CAUSE/SOLUTION
Check whether the battery is charged and charge it if
necessary.
Check whether the brush is blocked and remove any dirt.
Check whether the charging cable is correctly inserted into
the charging socket.
Check whether the adapter is correctly connected to a
functioning mains socket.
The mains socket may not be working. Try another one.
Check whether you have used the correct adapter.
Check whether the suction opening on the dust container is
blocked and clean it if necessary.
Empty the dust container and clean the cyclone filter and the
premotor filter.
Check whether there are any hairs, fibres or similar wrapped
around the brush and remove if necessary.
Check whether the tube or the suction opening on the dust
container is blocked and clean it if necessary.
GB
37