Warranty And Liability - WEPA Topitec Touch Manual De Uso

12.5 Warranty and liability

WEPA Apothekenbedarf GmbH & Co KG (hereafter referred to as "the Manufacturer") grants the
end customer (hereafter referred to as "the Customer") based in ..... a 5-year warranty from the
date of delivery on the TOPITEC
The warranty covers all material and manufacturing defects. In the event of a claim made under
warranty, the Manufacturer reserves the right to choose between a repair or the supply new or
fully reconditioned parts. The warranty terms do not in any way affect the Customer's contractual
or statutory rights.
Not covered by warranty are:
contravention of best practice and the instructions of the Manufacturer (as laid down
in this operating manual)
authorised by the Manufacturer to carry out such repairs
To make a claim under warranty, the Customer must notify the Manufacturer prior
to returning the Product by calling +49 (0)2624 107-361 or by e-mail message to
[email protected].
The Customer must allow the Manufacturer a period of 5 working days for the performance
of a preliminary fault analysis (by telephone). Claims under this warranty shall only be consi-
dered after the Product has been returned to the Manufacturer to the following address:
WEPA Apothekenbedarf GmbH & Co KG
Am Fichtenstrauch 6-10
D-56204 Hillscheid, Germany
Customers based outside Germany may return the Product to their local dealer. To make
a claim under warranty, please also furnish us with the original invoice bearing the date
of purchase. The costs for the return of the Product shall be covered by the Manufacturer.
If a claim is made under warranty, and the inspection of the Product by the Manufacturer reveals
that there is no fault, or that the damage is not covered by warranty for one of the reasons listed
above, the Manufacturer shall be entitled to charge a reasonable service fee. This does not apply
in cases where the Customer can prove that he could not be aware of the fact that the warranty
had been voided.
The Manufacturer warranty as outlined above, including all terms and conditions, shall be trans-
ferrable to any new owner based in ...., provided that the original purchase invoice is submitted.
This warranty is governed by German law.
® TOUCH mixing unit (hereafter referred to as "the Product").