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9. Troubleshooting
If your soundbase fails to function as required, please try
this checklist first. Perhaps there is only a minor problem,
and you can solve it yourself.
DANGER! Risk of electric shock!
Do not attempt to repair the device yourself under
any circumstances.
Fault
Possible causes / Action
• Has the device been connected to
the power supply? Is the LED|1 lit
up?
• In the case of a connection to the
HDMI ARC socket|10, the HDMI ca-
ble as well as the connected device
(e.g. a television set) must also be
ARC-enabled. If your television set is
not provided with an ARC-enabled
No function
HDMI connection, switch to a differ-
ent type of connection or replace the
television set.
• Replace the old HDMI cable with a
new, ARC-enabled cable.
• Has the correct audio signal been se-
lected at the audio device (e.g. tele-
vision set)? Select PCM 2.0 (or PCM
stereo) as the audio output.
• Is the Bluetooth function of the audio
device active?
• Did you switch off the device?
No Bluetooth
• Does a Bluetooth connection to an-
connection
other device exist? Press the
button or the PAIR|5 button until the
blue LED starts flashing and establish
the new connection.
• Is the volume set too low on the au-
dio device?
No music play-
• Have you selected the correct con-
back
nection?
• Is the volume too low or switched
off?
• In the case of any possibly occurring
interferences, remove, if necessary,
Interferences
any mobile phones, tablets or other
during opera-
devices with radio wave operation
tion
located in the vicinity of the sound-
base.
18
GB
10. Technical specifications
Model:
Power rating:
Soundbase:
Protection class of the
loudspeaker:
Power unit
Dongguan City Gangqi
Electronic Co, Ltd
Model
EU: GQ30-180130-AG:
Protection class of the
power unit:
Standby power consump-
tion:
Audio format
Bluetooth:
Range:
Network standby
Network port (activated) the cable-free network port
Input:
LINE IN
AUX IN L/R
HDMI (ARC)
OPTICAL IN
Output:
SUB OUT
Battery for the remote
|15
control:
Dimensions (WxDxH):
Weight:
Ambient conditions:
Subject to technical modification.
Notes on the EU declaration of
conformity
A complete EU declaration of conformity can be requested
from HOYER Handel GmbH; see Service Centre.
Subject to technical modification.
SSBS 36|A1
2x 18 W RMS
Input:
18.0 V
1.3 A,
III
Input:
100 - 240 V ~
50/60 Hz, 1.0 A max.
Output:
18.0 V
, 1.3 A,
II
<0.5 W
PCM 2.0 (PCM stereo)
v3.0
up to 10 m
<2.0 W
cannot be deactivated
1x 3.5 mm stereo jack socket
2x cinch sockets
1x HDMI ARC socket
1 x optical input
1x cinch socket
CR2025 3 V
approx.
61.0 x 8.5 x 31.0 cm
approx. 3.3 kg
only approved for indoor
use
10 °C to 35 °C
Relative humidity 40 to 85 %