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Troubleshooting
Q1:
I inserted the TEW-621PC CD-ROM into my computer's CD-ROM Drive and the
installation menu does not appear automatically. What should I do?
A1:
If the installation menu does not appear automatically, click Start, click Run, and type
D:\Autorun.exe where "D" in "D:\Autorun.exe" is the letter assigned to your computer's CD-
ROM Drive. And then click OK to start the installation.
I completed all the steps in the quick installation guide, but my card is not
Q2:
connecting to my access point. What should I do?
A2:
You should first verify that the Network Name (SSID) matches your wireless router or
access point's SSID. If they already match, you should check your TCP/IP properties to
ensure that Obtain an IP Address Automatically is selected. Refer to your Windows User's
Manual if you are unable to locate your TCP/IP properties.
Q3:
Windows is unable to recognize my hardware. What should I do?
A3:
Make sure your computer meets the minimum requirements as specified in Section 1 of
this quick installation guide. Also, you must install the wireless configuration utility BEFORE
you physically install your network card. Lastly, you may consider moving the card to a
different PC Card Slot.
Q4:
I cannot open the wireless configuration utility. What should I do?
A4:
Access your device manager to make sure the adapter is installed properly. If you
see a networking device with a yellow question mark or exclamation point, you will
need to reinstall the device and/or the drivers. To access your device manager, right-
click My Computer, click Properties, click the Hardware tab, and then click Device
Manager.
If you still encounter problems or have any questions regarding the TEW-621PC, please refer to
the User's Guide included on the Utility & Driver CD-ROM or contact Trendnet's Technical Support
Department.
Certifications
This equipment has been tested and found to comply with FCC and CE Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received. Including interference that may cause
undesired operation.
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS
COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.
Waste electrical and electronic products must not
be disposed of with household waste. Please
recycle where facilities exist. Check with you Local
Authority or Retailer for recycling advice.
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