ROTOR INPOWER Serie Manual De Usuario página 62

9.4. TROUBLESHOOTING
My ANT+ device does not detect the power
sensor.
First of all make sure that your ANT+ device has the
power sensor option active, then pair the power
meter with the device.
Read the user manual to correctly pair your power
meter with your ANT+ device. The first step is to
activate the power meter by riding a few meters
(a 2.5 kg force must be applied on the left pedal).
Take into account that after two minutes of
inactivity, INpower enters hibernation mode to
reduce battery consumption.
My INpower does not activate even after applying
force to the pedals.
Check to see if the battery is correctly installed
with the positive side facing outward. Check to see
if the battery is charged.
If you still have problems, uninstall the drive-side
crank assembly and look at the inside of the axle on
the right side. It isn't necessary to uninstall the axle
from the bicycle. When installing a new battery,
you must see the yellow LED light. If this does
not occur, contact your ROTOR retailer or local
distributor for more information.
My power meter connects with the computer but
not with the ANT+ device.
Follow the instructions detailed in the user manual
for correct pairing with your ANT+™ device. If the
device is correctly paired and active and connects
with the computer (with the User Software) without
any problem but does not connect to the ANT+™
device on your bicycle, it is possible that the cranks
are still in fast mode.
To avoid this, always disconnect your power meter
from the User Software before closing the program.
Frequently asked questions
62
If fast mode cannot be disconnected, remove
battery and wait a couple minutes before replacing
it. During these two minutes the crank is still active
even without the battery in order to avoid losing
data in case of involuntary disconnections.
How do I get spare parts?
Please contact your ROTOR retailer or local
distributor.
Do not try to disassemble your power meter except
to install it and/or replace the battery. Improper
handling will void the warranty.
Who do I contact for warranty issues?
Please contact your ROTOR retailer or local
distributor.
ROTOR provides two years of warranty for all its
products in compliance with European law.
What kind of support can I expect if I need
assistance with my INpower?
You will find all the necessary information about
installation and how to use INpower by visiting:
http://power.rotorbike.com/
If you have any questions, suggestions or technical
service requests, contact your retailer or local
distributor. You can also contact ROTOR technical
service directly by emailing:
[email protected]