en
Simple troubleshooting
Problem
The appliance is not working
and none of the control lights
are illuminated.
The machine is running but it is
not producing any water.
It is not possible to set the
temperature.
The water splutters when
drawn.
The temperature of the water
drawn is too low.
Water is collecting in the water
outlet.
The O symbol is lighting even
though there is a sufficient
amount of water in the water
tank.
N lights up after only a few
drawing cycles.
N lights up even though a filter
has been used.
N lights up even though the
appliance has just been
descaled.
Possible cause
The appliance may have no
power supply.
The water tank is not fitted
correctly.
The water tank was removed
during the brewing stage or
there is air in the system.
The float in the water tank is
stuck.
The child-proof lock is activated. Deactivate the child-proof lock.
The cup stand is set too low.
Build-up of limescale in the
water outlet.
The temperature set displays the
water temperature directly at the
water outlet.
The glass or cup is too cold.
There is a build-up of limescale
in the appliance.
Condensation water may result
due to physical properties.
The float in the water tank is
stuck.
Possible operating error.
Even filtered water contains low
amounts of calcium carbonate.
The descaling programme was
interrupted because of, for
example, too little water or a
power failure.
Remedy
Check the appliance to see if it is
connected to the power supply.
Please check that the water tank is
correctly fitted.
Draw the water once again.
Clean the water tank and release
the float.
Reduce the distance between the
water outlet and the cup by raising
the cup stand.
Descale the appliance as de-
scribed in the chapter "Descaling".
Select a higher temperature.
Rinse out the glass or cup with hot
water before filling it or draw water
first to heat it up.
Descale the appliance as
described in the instructions.
With extremely calciferous water,
descale the appliance more often
than the symbol is displayed.
It is normal for condensation to
appear, simply wipe it away.
Clean the water tank and release
the float.
Descale the appliance as
described in the chapter
"Descaling".
Descale the appliance as
described in the chapter
"Descaling".
Carry out the descaling programme
again as described in the chapter
"Descaling".
THD20.. | 05/2014
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