Idiomas disponibles
Idiomas disponibles
EQUIPMENT CLEANING
The diffuser may need to be cleaned when:
1. You're about to change to another SereneScent™ oil bottle.
2. The atomization volume becomes weak.
Cleaning steps:
1. Fill the empty 120 ml bottle (provided with your diffuser), with 90% isopropyl alcohol
or higher.
2. Install this bottle to the diffuser and turn the diffuser on high. Let it work for 10
minutes.
3. Turn OFF diffuser, remove bottle with isopropyl alcohol, and replace with bottle of
SereneScent™ fragrance oil.
TROUBLESHOOTING
Before asking to have the machine repaired, please try to diagnose the problem
following the below instructions.
Breakdown
Not diffusing
Little or no spray
coming out
Diffuser spraying liquid
Oil leaking
Abnormal sound
Solution
• Make sure the power is ON or OFF.
• The diffuser mists intermittently, so check to see if misting resumes after a few
minutes.
• The pump is damaged and needs replacing.
• If there is no diffusion or it is weak, follow the cleaning instructions above.
• Atomization head is blocked. Clean diffuser by following cleaning instructions.
• Diffuser core with straw is missing or damaged.
• Pump is damaged and may need replacing. Contact Consumer Relations for
replacement.
• Diffuser core is damaged, replace diffuser core.
• Machine is tilted or angled. Make sure it's upright at all times.
• Bottle is loose. Screw it in properly and straight.
• Seal is broken or missing.
• Pump is loose or damaged. Tighten the pump or contact Consumer Relations
for replacement.
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