Troubleshooting - Vollrath Stoelting Manual Del Operador

TROUBLESHOOTING

Problem
Machine does not turn on.
Product is too firm.
Product is too soft.
Product is leaking from machine.
Light next to the main power switch is
illuminated.
Display shows Alarm 2.
Product does not dispense, display
shows a flashing box symbol in the top
left corner and the auger is still rotating.
Product does not dispense, display
shows a flashing box symbol in the top
left corner and the auger has stopped
rotating.
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Stoelting Mini Soft Serve Countertop Freezer Operator's Manual
Might be Caused By
Machine is not connected to power.
TLI is set too low.
Refrigeration problem.
Improper clearance is restricting airflow. See "Clearance and Environment Requirements" on page 2.
Filter is dirty.
TLI is set too high.
Refrigeration problem.
Gasket under the tank is not installed
correctly.
Possible high-pressure condition in the
refrigeration system.
Thermostat probe has malfunctioned.
Machine is near an over-torque
condition.
Machine has reached an over-torque
condition.
The amount of mix in the machine is
below the minimum required for the
machine to run.
Power to the machine was interrupted
while the machine was in use.
Course of Action
Plug in the machine.
1. Check the mix manufacturer's serving temperature
recommendations.
• Mixes should provide a satisfactory product in the 17°F to
24°F (-8.3 to -4.4 ºC) range.
• Diet and low-carb mixes typically freeze to proper consistency
at higher temperatures.
2. Check the TLI setting. See "Check the TLI Setting" on page 3.
3. Change the TLI setting if it is not within the recommended
temperature range.
Contact Vollrath Technical Services.
See "Clean the Filter" on page 10.
1. Check the mix manufacturer's serving temperature
recommendations.
• Mixes should provide a satisfactory product in the 17°F to
24° F (-8.3 to -4.4º C) range.
• Diet and low-carb mixes typically freeze to proper consistency
at higher temperatures.
2. Check the TLI setting. See "Check the TLI Setting" on page 3.
3. Change the TLI setting if it is not within the recommended
temperature range.
Contact Vollrath Technical Services.
Adjust the gasket so that it is firmly in place.
1. Unplug the machine.
2. Clean the filter. See "Clean the Filter" on page 10.
3. Make sure there is at least 10" (25.4 cm) clearance on all sides of
the machine.
4. Plug in and turn on the machine.
5. Press the pressure reset switch, located on the bottom of the
machine below the power switch.
6. If the problem persists, contact Vollrath Technical Services.
Contact Vollrath Technical Services.
The refrigeration system will turn off for 2 minutes to attempt to
thaw the product before it automatically starts. Consider increasing
the TLI to prevent over torque.
Make sure there is a maximum of 1 gallon of mix in the tank.
The refrigeration system will turn off for 10 minutes to attempt to
thaw the product. After 10 minutes it will automatically restart.
Consider increasing the TLI to prevent over torque.
1. Fill the machine to the maximum fill line.
1. The augers will not turn during while the machine is resetting.
2. After the auger begins to rotate, the display shows MOTOR ON.
3. Restart refrigeration. Press
MODE PLEASE WAIT.
until the display reads SOFT
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