C
Cleaning and maintenance
Problem
The unit does not
work.
The unit only works
for a short period
of time after being
charged.
The motorised
brush is not
spinning.
The suction is not
strong, there is
no suction or the
motor vibrates.
Storage
•
When all parts are dry, reassemble and stow the unit on the
wall mount as shown. Slot the crevice and mini brush tools into
the slots on the wall mount.
Possible Cause
• The unit is not charged.
• The dust cup is full.
• The filters are not
attached properly.
• The extension tube/
vacuum tool is blocked.
• The unit is off.
• The vacuum cleaner's
battery or motor has
overheated.
• The AC adapter is not
compatible with the
vacuum cleaner.
• The unit was not fully
charged.
• The built-in
rechargeable battery is
faulty or has reached
the end of its service
life.
• The bristle/roller bar or
wheels are blocked by
debris (hair, fur, fibres,
etc.).
• The extension tube,
vacuum tool, dust cup
or filters are partially
blocked or full of dirt.
15
Solution
• Fully charge the battery.
• Empty the dust cup.
• Re-attach the filters.
• Turn off the unit and clear the
blockage.
• Press the ON/OFF button to turn
on the unit.
• Turn off the unit and let it cool
down completely.
• When charging and using the
unit, make sure that the ambient
temperature is between 0°C and
50°C.
• Only use the AC adapter supplied
with the unit.
• Fully charge the unit as indicated
in the Charging the vacuum
cleaner section.
• The built-in rechargeable
battery must be replaced by an
authorised technician. Do not
attempt to replace it yourself.
• Clean the brush, bristle/roller
bar or wheel as indicated in
the Cleaning and maintenance
section. Make sure the parts
spin smoothly once they are re-
assembled.
• Remove the blockage.
• Clean the filters.
• If necessary, replace the filter
with a new one.
EN