Idiomas disponibles
Idiomas disponibles
TROUBLESHOOTING
What to do if...
The appliance doesn't work.
The inside light does not
work.
The internal temperature
of the compartments is not
cold enough.
There is water on the
bottom of the refrigerator
compartment.
Excessive amount of frost in
the freezer compartment.
The front edge of the
appliance that the door
gaskets seal against is hot.
The temperature of the
refrigerator compartment is
too cold.
Policies, standard documentation, ordering of spare parts and additional product information can be
found by:
•
Visiting our website
•
Using QR Code
•
Alternatively,
The model information can be retrieved using the QR-Code indicated on the energy label. The label also includes
Possible reasons
There may be an appliance power
supply problem.
It may be necessary to replace the light
bulb.
The reasons could vary (see "Solution")
column.
The defrost water drain is blocked.
The door to the freezer compartment is
not closed properly.
This is not a problem. It prevents
condensation from forming.
•
The set temperature is too cold.
•
A large amount of fresh food may
have been placed in the freezer
compartment.
docs.
hotpoint.eu
contact our After-sales Service
Solutions
Make sure:
•
there is not a power failure;
•
the plug is properly inserted in the power socket and the double-
pole switch (if present) is in the correct position (on);
•
the household electrical system protection devices function;
•
the power cable is not broken.
Disconnect the appliance from the power supply and contact the
Technical Assistance Service if you need a replacement.
Check that:
•
the doors are closed properly;
•
the appliance is not installed near a heat source;
•
the temperature is appropriately set;
•
the circulation of air through the ventilation grilles on the base of
the appliance is not obstructed.
Clean the defrosting water drain (see section "Cleaning and
Maintenance").
•
Check that there is nothing preventing the door from closing
properly.
•
Defrost the freezer compartment.
•
Make sure the appliance has been correctly installed.
A solution is not needed.
•
Try to set a less cold temperature.
•
If fresh food has been put in the freezer compartment, wait until
the freezing has been completed.
•
and
parts-selfservice.
hotpoint.com
(See phone number in the warranty booklet). When
