Idiomas disponibles
Idiomas disponibles
Terms of guarantee
МЕТА AUDIO S.A. guarantees its products for a period of 24 months. The guarantee period
starts on the date of purchase of brand new products that have never been used by the
first end user.
This guarantee covers any possible manufacturing flaws for any Vieta products sold on
Spanish territory by authorised distributors. Vieta products acquired in other countries will
be covered by the guarantee supplied by the local distributor.
This guarantee will only be valid when accompanied by an invoice for the product that
includes the client's name, the distributor and the date of purchase.
МЕТА AUDIO S.A. agrees to repair any product with a problem occurring during normal use
2 eee in the user's manual and when being used for the purpose for which it was
esigned.
The guarantee will not be extended because а component is changed or the product is
replaced.
Incidents that are exempt from guarantee
1. The guarantee period exceeds the stipulated time.
2. When the product has been handled by centres or personnel that are not authorised by
VIETA AUDIO S.A.
3. When the product has been damaged by incorrect handling or use for purposes other
than those it is intended for and that are not contemplated in the user's manual, or when it
has broken pieces, scratches, cracks, wear and tear, damage produced by particles of
paint, sand, water or food within the unit.
4. This guarantee does not cover expenses or damages caused by transport.
5. Loss, robbery or accidents produced by fire, liquid, chemical substances, excessive
heat, inadequate ventilation, vandalism, electrical storms, incorrect or excessive power
supply, lightening, impact, other external forces, radiation.
6. Any additional cost related to installing or uninstalling the product.
7. Products purchased outside Spanish territory or from distributors that are not
authorised.
8. The data contained on our products (photo files, music, digital support, etc.) are not
covered by the guarantee under any circumstance; it is the client's responsibility to make
back-up files before giving us the product. Likewise, any incorrect configuration or
installation of software or incompatibility issues with hardware belonging to other
equipment, including drivers and controllers.
9. Maintenance, repairs or parts replacement due to use and wear and tear.
10. Rechargeable and/or disposable batteries (life cycle depends on usage frequency).
11. Small faults or variations in the quality of the product that do not affect its value or the
purpose for which it was created.
12. Negligence.
13. Accessories:
- Plugs and cases.
+ Connector cables.
+ Headband.
« Eartip and sleeve kits.
« Decorative finishes.
14. Any issue detected on receipt of the goods must be notified to customer care
902.367.607 or [email protected]. In accordance with article 366 of trade law,
VIETA AUDIO S.A. will not accept any claims regarding broken goods, impacts or missing
packages 24 hours after the goods have been delivered.
CUSTOMER CARE / Tel. 34 902 367 607 / Fax. 34 93 574 26 83 / www.vieta.es
