Fault code
Fault
Calibration fault
F56 - A56
Calibration procedure not com-
pleted
F61 - A61
Controller AGC01 fault
A63
Controller AGC01 fault
A54 - A55
Combustion fault
F62 - F63
F67
F68 - A68
BCC Service key error
No communication between
A62
controller and gas valve
Maximum number of consecu-
A64
tive Resets exceeded
F66
198
BLUEHELIX TECH RRT 24 H
Possible cause
Incorrect parameters
Electrode damaged or not correc-
tly positioned.
Recirculation of fumes inside the
boiler
Poor primary circuit circulation or
poor dissipation during calibration
Controller AGC01 internal error
Unstable power supply
Controller AGC01 internal error
Insufficient system gas pressure
Unstable grid voltage
Electrode damaged or not correc-
tly positioned
BCC Service key connected
Error loading BCC Service key
file
Controller not connected
Valve damaged Replace valve
Maximum number of consecutive
Resets exceeded
Firmware not loaded successfully Reload the firmware or replace the card
cod. 3541C662 - Rev. 00 - 09/2020
Cure
Check parameters and carry out a 100% calibra-
tion
Check the position of the electrode, replace it if
necessary. After replacement, repeat the 100%
calibration
Check the tightness of the flue pipe and the seal
of gaskets
Reset the fault. Turn on the hot water faucet and
wait for the flame to stop flashing (about 2 minu-
tes)
Check the ground connection.
Check the electrode.
Repeat the 100% calibration procedure.
If necessary replace the control unit.
Check the power supply
If necessary replace the control unit
Check the gas supply pressure
Check the supply voltage
Check ignition electrode and ground
Turn off power supply for 10 seconds, reset the
fault and perform a 100% calibration (Sc15=1).
Load the parameters
Repeat the loading procedure within 5 minutes
from the boiler power supply and replace the
BCC Service key if necessary
Connect the controller to the valve
Check the wiring or replace the valve
Disconnect the power supply to the boiler for 60
seconds and then reinstate the boiler
EN