Idiomas disponibles
Idiomas disponibles
proSafe
11
Troubleshooting
If you are unable to rectify the fault, get in touch with a specialist workshop.
Display
Fault
bat-lo
The safe does not
close.
Error
An continuous audible
signal sounds.
The safe will not accept
the master code.
Error2
The bolts do not extend
completely.
Error5
Short audible signals
sound whenever any
button is pressed.
Errorb
A code cannot be
entered.
–
The master key will not
move will not turn.
EN
Possible cause
The battery is low.
False code
Time for entering code
has elapsed.
Wrong master code
The locking mecha-
nism is not functioning
correctly.
The safe is disabled
after the wrong code
has been entered five
times.
The safe is disabled if
it has been closed and
opened again 20 times
within 10 minutes.
Wrong key
Wrong direction
Troubleshooting
Suggested remedy
➤ Replace the batteries.
➤ Enter the correct code.
➤ Enter the code within
8 seconds.
➤ Enter the correct master
code.
➤ Make sure the bolts are
not jammed in the cup-
board.
➤ Check the connections on
the circuit board.
➤ Replace the motor.
➤ Wait for 6 minutes without
pressing any buttons. The
safe is no longer disabled
following this 6 minute
waiting period.
➤ Following this, enter the
correct code.
➤ Open the door mechani-
cally with the master key.
➤ Wait for 6 minutes without
pressing any buttons. The
safe is no longer disabled
following this 6 minute
waiting period.
➤ Following this, enter the
correct code.
➤ Open the door mechani-
cally with the master key.
➤ Check that the key num-
ber is the correct one.
➤ Turn the key 180° in a
clockwise direction.
23
