English
14
Problem
The appliance does
not work.
The charging light
does not go on and/
or the appliance
does not charge.
The handheld
vacuum cleaner does
not vacuum properly.
Cause
The batteries may be low.
If you are using the stick, the
contact strips on the stick
and/or on the handheld
vacuum cleaner may be dirty
or may not make proper
contact.
You may not have placed the
appliance on the charging
base properly.
You may not have put the
adapter in the wall socket
properly.
You may have put the
appliance on the charging
base with the handheld
vacuum cleaner switched on.
The contact strips on the stick
and/or on the handheld
vacuum cleaner may be dirty
or may not make proper
contact.
If you can switch on the
appliance after a few hours
charging, the charging light is
defective.
If the appliance still does not
charge, it may be defective.
The dust compartment may
not be attached properly.
Solution
Recharge the batteries.
Wipe the contact strips on the stick and
on the handheld vacuum cleaner clean
with a dry cloth and then place the
handheld vacuum cleaner in the stick.
Move the handheld vacuum
cleaner slightly to the left and right a few
times until you hear a click.
Place the appliance on the charging base
properly. The charging light goes on to
indicate that the appliance is charging.
Put the adapter in the wall socket
properly.
If you place the appliance on the charging
base with the handheld vacuum cleaner
switched on, the appliance switches off
automatically after two seconds and the
batteries do not charge.
Wipe the contact strips on the stick and
the handheld vacuum cleaner clean with a
dry cloth and then place the handheld
vacuum cleaner in the stick. Move the
handheld vacuum cleaner slightly to the
left and right a few times until you hear a
click.
Take the appliance to your dealer or a
service centre authorised by Philips for
repair.
Take the appliance to your dealer or a
service centre authorised by Philips for
examination or repair
Attach the dust compartment to the
handheld vacuum cleaner properly.