IMPORTANT! If you experience a problem with your vehicle, fi rst check the Problems and Solutions Guide below. If you still experience a problem,
please contact Power Wheels® Consumer Relations.
PROBLEM
Vehicle does not run
Vehicle was running but
suddenly stopped
N1999pr-0720
e PROBLEMS AND SOLUTIONS GUIDE
POSSIBLE CAUSE
Undercharged battery
Charger is not working
Tripped thermal fuse
Loose wires or loose connectors
Dead battery
Electrical switch damage
Motor damage
Loose wires or loose connectors
Tripped thermal fuse
SOLUTION
Charge the battery. A new battery should have been charged for
at least 18 hours before using the vehicle for the fi rst time. After
fi rst-time use, recharge the battery for at least 14 hours after each
use. Never charge the battery longer than 30 hours.
Check all connectors. Make sure the charger is tightly plugged into
the battery, and that the charger is plugged into the wall.
Make sure power fl ow to the wall outlet is "ON".
There is no sure way to tell if your charger is working unless you
have a volt meter. If you suspect there is a problem with your
charger, contact Consumer Relations. They can test your charger
for you.
The built-in thermal fuse may "trip" and shut down operation of
the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has "tripped", remove your foot from the
pedal and wait approximately 25 seconds before operating the
vehicle again. To avoid repeated automatic shutdowns, do not
overload the vehicle by exceeding the 59 kg (130 lbs) maximum
weight capacity or by towing anything behind the vehicle. Do not
drive up hills or run into fi xed objects, which can cause the wheels
to stop spinning while power is still being supplied to the motors.
If a thermal fuse continually trips, contact Consumer Relations.
Check all wires and connectors. Make sure the motor harness
connector is tightly plugged into the battery and that there are
no loose wires around the motors.
If your battery is old or if you have not followed Battery Care
instructions, your battery may be dead. If you are unsure whether
or not the battery are dead, contact Consumer Relations.
The electrical switches can become corroded due to exposure to
water or moisture, or can jam due to loose dirt, sand or gravel.
Contact Consumer Relations.
Contact Consumer Relations.
Check all wires and connectors. Make sure the motor harness
connector is tightly plugged into the battery, and that there are
no loose wires around the motors.
The built-in thermal fuse may "trip" and shut down operation of
the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has "tripped", remove your foot from the
pedal and wait approximately 25 seconds before operating the
vehicle again. To avoid repeated automatic shutdowns, do not
overload the vehicle by exceeding the 59 kg (130 lbs) maximum
weight capacity or by towing anything behind the vehicle. Do not
drive up hills or run into fi xed objects, which can cause the wheels
to stop spinning while power is still being supplied to the motors.
If a thermal fuse continually trips, contact Consumer Relations.
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