• The operating mode is not powerful enough (appliance in "SILENCE" or "SMART" mode). Switch
to "BOOST" mode and set the filtration to 24/24 manual while the temperature rises.
• The appliance may have detected an operating fault (see § "4.2 I Error code display").
The appliance
• Check that the automatic filling valve is not stuck in open position; this will keep supplying cold
is working
water into the pool and will prevent the temperature from rising.
but the water
• There is too much heat loss as the air is cool. Install a heat insulated cover on the pool.
temperature
• The appliance is unable to capture enough calories as its evaporator is clogged with dirt. Clean it
does not
to restore its performances (see § "3.2 I Maintenance").
increase
• Check that the external environment is not hindering the heat pump (see § "❶ Installation").
•
Check that the appliance is the right size for this pool and its environment.
The fan is
running but
• If the outdoor temperature is low, the appliance will perform defrost cycles.
the compressor
• The appliance is unable to capture enough calories as its evaporator is clogged with dirt. Clean it
stops from time
to restore its performances (see § "3.2 I Maintenance").
to time with no
error message
The appliance
•
Check that the circuit breaker is correctly dimensioned and that the cable section used is
trips the circuit
correct (see § "5.2 I Technical data").
breaker
•
The supply voltage is too low; contact your electricity supplier.
4.2 I Error code display
Display
E04
Low pressure fault on
cooling circuit
E05
Cooling circuit high pressure
fault
E06
Compressor discharge
temperature fault
E07
ST1 sensor fault - water
inlet sensor
E08
ST4 sensor fault - fluid line
sensor
E09
ST3 sensor fault - defrost
sensor
E10
ST2 sensor fault - air inlet
sensor
E11
ST5 sensor fault -
compressor discharge
sensor
Possible causes
Pressure fault in the low
pressure circuit (if problem
persists after resetting)
Exchanger clogged with dirt Clean the exchanger with water
Sensor is faulty or offline
Refrigerant loss
Insufficient water flow
Air and water emulsion has
passed into the appliance
Flow switch blocked
Sensor is faulty or offline
Compressor discharge
valve temperature too high
Insufficient cooling fluid
Fan operating incorrectly
Sensor is faulty or offline
(J46 connector)
Sensor is faulty or offline
(J16 connector)
Sensor is faulty or offline
(J14 connector)
Sensor is faulty or offline
(J12 connector)
Sensor is faulty or offline
(J13 connector)
Possible Solutions
Call a qualified technician
Reconnect or change the sensor
Call a qualified technician
Increase flow using the by-pass, check that the pool
filter is not clogged
Check the pool's hydraulic circuit
Check the flowswitch: it must be correctly screwed
in the right direction (the arrow indicates the direction of
the water flow).
Reconnect or change the sensor
Call a qualified technician
Call a qualified technician
Replace the fan motor
Reconnect or change the sensor
Reconnect or change the sensor
Reconnect or change the sensor
Reconnect or change the sensor
Reconnect or change the sensor
EN
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