Idiomas disponibles
Idiomas disponibles
Troubleshooting
Troubleshooting
If you suspect there is a failure while using the product, check the following before
requesting service from the service center. When you request service, you will
be charged for the visit and diagnosing the symptoms even if the product is not
broken.
CAUTION
If you require repairs, disconnect the power cord immediately and contact the
service center. The following information is required when requesting service.
• Model number and serial number (find by removing the filter, listed inside
product)
• Product warranty details
• Explanation of the problem
General
Problem
Cause
Is the power being
supplied like normal?
It's not
Is there any moisture
working.
on the exterior of the
product?
Are there any foreign
substances on the exterior
of the product?
Hood Operation
Problem
Cause
The hood's
Is there a lot of foreign
wind strength
matter in the filter?
is weak.
28 English
Action
Please check if there is a power
outage.
Please unplug and plug in the
power cord.
Please remove moisture from
the product.
Please wipe off all foreign
matter.
Action
Wipe off the filter with a
neutral detergent in lukewarm
water.
Information codes
Code
Description
Temperature sensor is
C121
not working
Main PBA
communication is not
C154
working with Inverter
PBA
Only occurs when
C162
EEPROM Read or Write
is not working.
If you need to check
C163
the option code
Inverter PBA
communication is not
C203
working with Main
PBA
Action
Press the POWER
button to restart
the product.
If the problem persists, disconnect the
power plug for more than 30 seconds.
Allow the product to cool and restart it.
If it is not resolved, please contact a
Samsung Electronics Service Center.
