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62 TROUBLESHOOTING
Dryer
FAQs: Frequently Asked Questions
Q:
When I press a button, why does my dryer beep and then nothing happens?
A:
The Control Lock feature is turned on. To turn off Control Lock, turn on the product, then press and
hold the lock icon on the display for 3 seconds.
Q:
Why does my dryer take so long to dry clothes?
A:
Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or
clogged with fabric softener sheet residue can reduce the airflow to the point that the time required
to dry clothing will be greatly increased.
Q:
Why does my dryer start by itself every few minutes?
A:
This is how the Wrinkle Care feature works. The dryer runs briefly every few minutes for up to 3
hours after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when
the dryer is not unloaded immediately after the cycle is finished.
Q:
Why does my dryer show 3 minutes when I select the SteamFresh cycle?
A:
When the SteamFresh cycle is selected, the dryer displays the recommended number of garments
for the cycle, not the estimated cycle time, until the cycle is started. Use the Timed Dry button to
adjust the load size setting for the number of garments you desire.
Error Messages
Problem
Temp Sensor Error 1 /
Temperature sensor failure.
Temp Sensor Error 2
• Turn off the appliance and call for service.
Power supply / High
Power cord is connected incorrectly.
voltage
• Check the connection of the power cord to the terminal block.
Duct blockage (80%)
Exhaust system is too long or has too many turns/restrictions.
/ Duct blockage
• Do not use the appliance until the exhaust system has been cleaned and/or repaired.
(90%) / Duct
blockage (95%)
• Check the outside dryer vent while the appliance is operating to make sure there is strong
House exhaust system blocked.
• Keep the area around the dryer clean and free of clutter. Check vent hood for damage or
Gas Supply
Gas supply or service turned off. (Gas Model only.)
• Confirm that house gas shutoff and the dryer gas shutoff are both fully open.
Operation
Problem
Clothes take too long
Exhaust ducts are blocked, dirty, or duct run is too long.
to dry.
• Confirm that the exhaust duct is properly configured and free of debris, lint, and
Using the appliance with severely restricted exhaust is dangerous and could result in a fire
or other property damage.
airflow. If the exhaust system is extremely long, have it repaired or rerouted.
lint clogging. Make sure the area around the vent hood is clear.
obstructions. Make sure that the outside wall damper can open properly and is not
blocked, jammed, or clogged.
Possible Cause & Solution
Possible Cause & Solution
