en-us_main.book.book Page 56 Monday, February 20, 2023 2:02 PM
56 TROUBLESHOOTING
Problem
Too much sudsing detected.
Oversudsing
• The washer will operate the suds reduction cycle for about 2 hours.
Voltage abnormality
Abnormal voltage detected.
• Unplug the power plug. If error recurs, call for service.
ezDispense Error Messages
Problem
Check Detergent
The amount of liquid detergent in the detergent reservoir did not decrease.
Tank
After putting the detergent into the detergent reservoir, it was left for a long time and
the detergent hardened.
• Clean the detergent reservoir thoroughly, fill it with liquid detergent, install it in the
No detergent
The automatic detergent injection function does not work properly.
• Call for service.
Check Softener Tank
The amount of fabric softener in the softener reservoir did not decrease.
After putting the fabric softener into the softener reservoir, it was left for a long time
and the fabric softener hardened.
• Clean the softener reservoir thoroughly, fill it with liquid fabric softener, install it in the
No softener
The automatic softener injection function does not work properly.
• Call for service.
The ezDispense did not work properly.
TM
ezDispense
error
• Call for service.
Drawer open
The washer was operated without completely closing the drawer.
The drawer was opened during the washer operation.
• Push the drawer completely closed. If the error is displayed continuously, call for service.
Noises
Problem
Clicking
Door lock sounds when the door locks or unlocks.
• Normal operation
Spraying or hissing
Water spraying or circulating during the cycle
• Normal operation
Humming or
Drain pump is pumping water from the washer at times during a cycle.
Gurgling
• Normal operation
Water sloshing
A liquid in the balance ring around the pulsator helps the basket spin smoothly.
• Normal operation
Water being added
The washer adapts to the load size and type to add more water to the cycle as needed.
after the washer has
• Normal operation
already begun to
operate
drawer, and run a wash cycle. If the error is displayed continuously, call for service.
drawer, and run a wash cycle. If the error is displayed continuously, call for service.
Possible Cause & Solution
Possible Cause & Solution
Possible Cause & Solution